Part A Essentials of Business Etiquette
商務禮儀基礎篇
    Unit One Posture Etiquette 儀態禮儀
    Unit Two Dressing Etiquette 著裝禮儀
    Unit Three Makeup Etiquette 化妝禮儀
    Unit Four Meeting and Greeting Etiquette 會面禮儀
    Unit Five Handshaking or Kissing Etiquette 握手或親吻禮儀
    Unit Six Business Card Etiquette 名片發送禮儀
    Unit Seven Conversation Etiquette 談吐禮儀
    Unit Eight Reception and Entertaining Etiquette 接待禮儀
    Unit Nine Dining Etiquette 用餐禮儀
    Unit Ten Farewell Etiquette 道別禮儀
Part B Social Etiquette in Business
商務禮儀社交篇
    Unit Eleven Information Asking Etiquette 詢問禮儀
    Unit Twelve Communications Etiquette 溝通禮儀
    Unit Thirteen Job-Hunting Etiquette 求職禮儀
    Unit Fourteen Interview Etiquette 面試禮儀
    Unit Fifteen Visiting Etiquette 拜訪禮儀
    Unit Sixteen Appointment Etiquette 邀約禮儀
    Unit Seventeen Festival and Holiday Etiquette 節假日禮儀
    Unit Eighteen Gift Giving and Receiving Etiquette 送禮與受禮禮儀
    Unit Nineteen Accepting and Declining Etiquette 接受與婉拒禮儀
    Unit Twenty Netiquette 網絡禮儀
Part C Practice in Business Etiquette
商務禮儀應用篇
    Unit Twenty-One Business Trip Etiquette 商務旅行禮儀
    Unit Twenty-Two Trade Show Etiquette 會展禮儀
    Unit Twenty-Three Sales Promotion Etiquette 推銷禮儀
    Unit Twenty-Four Negotiation Etiquette 談判禮儀
    Unit Twenty-Five Business Meeting Etiquette 商務會議禮儀
    Unit Twenty-Six Ceremony Etiquette 儀式禮儀
    Unit Twenty-Seven Service Etiquette 服務禮儀
    Unit Twenty-Eight Etiquette for Complaints 投訴禮儀
    Unit Twenty-Nine Intercultural Etiquette 跨文化禮儀
    Unit Thirty Etiquette Taboos 禮儀禁忌
References
Key to the Exercises